Testimonials are very important to a service business like ours.
See how our clients feel about our work!

Ali Guess

Why did you choose Flooring Masters?

I looked on Google, actually, and Flooring Masters had 5 star reviews from everyone. I was like “That’s kinda hard to do.” With renovations I feel that usually someone has something nitpicky. They all had really great reviews so I was like “I’ll call them.”

I called a bunch of different places. I got 5 or 6 quotes and I actually had my Dad look at all the quotes and he was like “You can only go with this guy because he’s the only honest one.” I was like “Okay!” I guess my Dad liked how he did his pricing.

What did you hope to get out of your project?

We did a whole new kitchen, half bath, and we had two full bathrooms upstairs.

What was your experience with us like?

It was awesome. The first thing that they did was the two upstairs bathrooms, and then we ended up hiring them again to do the kitchen and the half bath because they were like family. When they were here they just talked to us, they talked to the kids, they played with the kids. My daughter was like “Can I invite Allison to my birthday party?” We liked having them in the house.

How did you feel about how we treated your home?

Awesome, again, we were sad when they left.

How was our communication with you during the project?

Great! They would text if they were going to be running behind or if anything was going on. It was nice.

Was there anything during your project that you were dissatisfied with?

No, we were thrilled with it.

In your opinion, how could we improve?

I can’t think of anything. We haven’t done too many home renovation types of things. It was beyond what we expected. We had some mess ups from other people that we had worked with. Rob even came back and fixed that and didn’t even charge us extra.

Have you recommended us to anyone else? Why?

I have on Facebook a few different times, I’ve tagged them.

*Transcript has been edited for readability, but no content was altered.

Deb Reece

This is Ralph Severson of Flooring Masters and Professional Remodelers. We just completed a bathroom remodel for Deb Reece.

Deb, can you tell us your thoughts?

Yes, so we were really thrilled with the work. The price was good, and we had some minor challenges that were overcome pretty quickly. Great foreman to work with, and actually, we got the referral originally from another neighbor.

Awesome! How about the crew that worked for us?

They were great! They were quiet but thorough, and everything was picked up before they left. Everybody was really polite, and the quality of the work was really good from our perspective.

Well, great! Let me get in here and take a view (video) of everything.

Thanks, Deb!

You’re welcome.

Kriss Fee

One of the places that was really lacking in terms of function and style was our bathrooms. So, the very first thing that we decided to do was to seek out a remodel of our master bathroom. I had my own ideas of how I wanted things to look, so I wanted somebody who was going to work with me on coming up with my vision.

I ultimately decided to go with Ralph because I liked his cafeteria-style pricing, where I knew exactly what I was paying for each service. I also appreciated that I could source my own materials, although Ralph assured me that he was there 100% of the time if that was what I needed.

From the very beginning, I felt that I could trust Ralph. He and his team were consummate professionals. They always made sure that my existing floors were kept clean. In fact, I ultimately trusted Ralph so much that a large portion of the remodel was done while we were on vacation.

I could not be happier with how the bathroom has turned out; it is exactly the vision that I had in mind. We were able to use unique and unusual materials, and for any crazy idea that I came up with, Ralph found a way to help me implement it. He was a lot of fun to work with, very professional; it was just a great experience.

Thomas Mahn

Why did you choose Flooring Masters?

We were new to the area and we really didn’t have an idea of who a good contractor would be. So I went on the internet, found the website and read some of the reviews and gave it a shot.

What did you want to get out of this project?

Quality work, a refreshed look for the house, at a fair price.

How did you hear about us?

The internet. 

What guided you there?

It was the reviews. Some of the photos from the website steered me towards making the call.

How did you feel about our pricing?

It was good. We had a couple of estimates from some companies in Louisville, and they were definitely taking advantage of the pandemic, and Ralph and his team came in at a good price point.

Have you worked with other contractors before? How do we compare?

Excellent. They were great with the house. Great with the children, the dog, by the end of the project everyone was buddies.

How was our communication with you during the project?

Good, if there were any questions that I had or they had it was telephone, text, whatever worked. Or just in person. And if there were any problems, they came right to me and said “Hey, this is the issue, what do you think?” We hashed it out from there.

In your opinion, how could we improve?

I would be more than happy to use Ralph and his team again.

Are there any stories about your experience you’d like to share or anything else you’d like to add?

We had never done big bathroom renovations and we didn’t know anything about tile. His team was able to guide us through different patterns and styles, and it really made the room pop when it was all done. Their knowledge in the industry is what helped steer our decisions for the design.

*Transcript edited for readability, but no content was altered.

2024

Excellent contractors and even better people!

There aren’t enough good things to say about Allison, Ralph, Derrick, and Austin. They were incredibly helpful throughout the process and took the time to understand my vision. They made suggestions along the way that elevated the design. They are also knowledgable and meticulous. I never once worried about my project, start to finish. And, they are some of the kindest people you will ever meet. Excellent contractors and even better people.

Megan Peden Agnew – Aug 2024

I will not hire anyone else but Flooring Masters! Amazing company!!

I hired a contractor who built me a walk in shower which totally fell apart and leaked. I hired Flooring Masters to come in and demo the job and start over. The quality of this shower now is unbelievable. I didn’t know how bad the other shower was until I saw one correctly built and tiled. They took photos for me every step of the way to show what the prior contractor failed to do and sent diagrams showing how it should have been built. They answered any questions I had along the way and even made a special trip to the flooring store with me to show me what tile would work best in my shower and what I should avoid. I now have 2 other showers that the prior contractor built that will need to be demoed and rebuilt. I will not hire anyone else but Flooring Masters! Amazing company!!

Stacy Conard– Aug 2024

Five stars all the way!

Ralph, Alison and the entire team did a wonderful job on our bathroom remodel! My husband and I are so pleased with the work they did for us. We plan to use them again for the master bathroom remodel in a few months. 

Linda Hillerich– Aug 2024

It was our pleasure working with the Flooring Master team to have our bathroom remodeled!

The end results were stunning, modern and highly functional. From beginning to the end, the Flooring Masters’ team members were polite, professional and prompt. The crew maintained a clean workspace and they completed the project within the estimated time frame. Their craftsmanship and attention to details were on point. We highly recommend Flooring Masters for any home project. We will definitely solicit Flooring Masters for future projects.

Regina Puryear– July 2024

Easiest 5 stars to give!

Their whole crew was amazing, kind, patient, helpful, knowledgeable and all the things in between. They took our terribly outdated bathroom and brought it into this century better than I could have imagined. Their price was also beyond reasonable even for the current cost of everything around us being ridiculous. Look no further, this is the crew you want doing your work.

Brian K– July 2024

What an excellent company to work with!

We had them come back out to do some work for us. Once again, they are talented, kind, and professional. What an excellent company to work with!

Therese Rogers– Feb 2024

I am so grateful for their expertise!

Ralph and his team have done a fantastic job on our kitchen remodel! I am so grateful for their expertise and commitment to quality. I highly recommend them!

Pamela McManus-Cummins – Feb 2024

<Our Bathroom> might just be the best room in the house now!

Wow!! This is a company that takes great pride in their work! We had a total bathroom remodel done and we couldn’t be happier. It might just be the best room in the house now!

Josh Butz – Jan 2024

2023

I can’t ever remember a project where I was 100% satisfied!

Ralph, Allison, Derrick, Patrick and Austin just finished renovating our primary bath, and we are thrilled! When I got their bid and it said “you will be happy”, I wondered how they could be so sure. Now that my bath is finished, I know why they can say that. At least two people, and three most of the time, showed every weekday (plus one Saturday) for four weeks until our bath was finished. They showed up on time, were professional, cleaned up after themselves, worked hard, did quality work, asked us when a decision needed to be made and made our bath stunning. I told my husband earlier that I can’t ever remember a project where I was 100% satisfied but I am more than 100% satisfied with them. They do beautiful tile work. Everything is perfect. I wouldn’t hire anyone else after having them do our renovation. Everything is QUALITY workmanship and materials. I really can’t say enough good things about them! They are 100% awesome!

Diane McCartin – Dec 2023

The Flooring Masters have completed five projects for us!

My dream bathroom was completed today. I keep finding myself walking in there just to see it again, because it is so stunning! The Flooring Masters have completed five projects for us over the span of two homes. When we decide to embark on a new remodel, we never consider anyone else to do the work, and one of us says to the other, call Ralph. Their craftsmanship, attention to detail, flexibility, and transparency, make them the perfect crew for any remodel. We always love the end result but miss them when they leave. Ralph, Alison, Derrick, Austin, and Patrick are the best people!

Mylea McFelea – Sept 2023

 The quality of work was exceptional!

They were very professional, great communication, always showed up! The quality of work was exceptional! Would highly recommend. They completed the entire job from tearing out a tub insert to tiling/plumbing the shower

Brian Stanley – Aug 2023

2022

The results have been absolutely stunning!

Flooring Masters have completely remodeled two bathrooms for us, with the most recent being our master bath. The results have been absolutely stunning. Ralph and his team are not only very skilled and true professionals, they are simply wonderful people and are easy to work with.

Aaron Baumbardner – Dec 2022

Can’t wait for them to do my other bathroom and kitchen!

These guys are great! Good price, top quality work. Nice people. They did exactly what I wanted and didn’t flinch when I asked for anything extra. Can’t wait for them to do my other bathroom and kitchen.

Denise Smith – Nov 2022

They were punctual and dedicated to excellence!

Complete bathroom remodel. We used Ralph and his team to remodel and update our master bath. The experience was excellent from start to finish. The crew was so pleasant to work with. They were punctual and dedicated to excellence. I could not be happier with the finished product. Thank you so much for a beautiful addition to our home!

L Schumacher – Nov 2022

We couldn’t be happier with the experience!

We used this company to remodel 2 of our bathrooms and couldn’t be happier with the experience. They did a great job. They were timely. And we will use them again when we are ready to remodel our other bathroom.

They also hung shelves for our library and the work was top notch too.

C Borden – Nov 2022

I can’t say enough good things about Flooring Masters!

I had a new hardwood floor installed ealier this year and can’t say enough good things about Flooring Masters! Great work from start to finish.

Brittany Burtraw – Nov 2022

My daughter even wants to invite them to her birthday party this year! 😅💕 10/10 would recommend

We recently had our master and kid’s bathroom totally redone and have to make a post about Flooring Masters & Professional Remodelers 💕 Ralph, Alison, Patrick and Derick are amazing! Not only did they give us two beautiful new bathrooms but they treated us like family while they were here. We will miss them now that the project is done! My daughter even wants to invite them to her birthday party this year! 😅💕 10/10 would recommend if you have a project. They are doing our kitchen this summer! 🎉

Update: Flooring Masters just finished our kitchen and 1/2 bath and they are amazing! We are so happy and can’t wait to have them back for our next project!

Ali Guess – Nov 2022

They paid attention to detail!

We love our new bathroom! Ralph came up with the plan, and Alison and Derrick made it happen. They were very friendly and professional, and paid attention to detail. We highly recommend Flooring Masters!

Evelyn Wilkinson – Oct 2022

Their bid was the best we saw so we hired them for both projects.

My wife & I had Flooring Masters install a floor in our basement several years ago. The work was fantastic, on time, and a good value. When we were looking to install a wood floor in our bedroom we were going to hire them again. At the time we were also considering updating our bath, and when I was on their website saw that they did that, so had them put a bid in on that project, too. Their bid was the best we saw so we hired them for both projects. They were timely, tried their best not to be intrusive, friendly and offered advice concerning purchases during the project. Would highly recommend them to family and others.

Derek Morris – Sept 2022

They stayed on budget and were honest, trustworthy and professional

Ralph, Allison, Derek and Patrick completely remodeled our bathroom almost a year ago and I still smile every time I walk into it. This was our first big renovation and I was very nervous but they immediately put me at ease. They always showed up on time, were respectful of our home and kids, cleaned up after themselves, kept us updated of any problems that arose, stayed on budget and were honest, trustworthy and professional. We had to temporarily stay with family during part of the renovation as it was our only bathroom but they worked quickly to get things done so our kids routine was disrupted as little as possible. I am absolutely thrilled with our new bathroom, it now functions for our family of 7 and I get so many compliments.

Maria Stultz – Sept 2022

bonafacio floors

Our new floors are beautiful.

Our new <ceramic tile> floors are beautiful. Excellent professional service!!

Shannon Bonifacio – Aug 2022

No surprises or shady tactics

You wont find a better company in the remodeling business in Louisville or anywhere else. They do exactly what they say they’ll do, and do it when they say they’ll do it. No surprises or shady tactics, and they do impeccable work.

J Raisor– Aug 2022

They became part of the family

The team at Flooring Masters did an amazing job on our floors. They were prompt everyday. Communication with the team was great. They stayed until the job was complete. When they left, we were all smiles. For a week, they became part of the family, but I now see in other reviews that they treat all their customers this way. I highly recommend. From quote to completion, we were very pleased.

K Rob – May 2022

2021

They were so easy to work with and the result is top notch!

Ralph, Patrick, and Allison were involved in every step of renovating my outdated bathroom. They not only completed the work but took the time beforehand to help me with the design. They were so easy to work with and the result is top notch! Without hesitation, we will definitely hire them for future projects.

Therese Jeneski Rogers – May 2021

They deserve 10 stars!

Great at bidding, explains and describes work in an easy way. Great at scheduling! On time and on budget. I have used Ralph and group about 5 times now. Always satisfied. Also will respond with help when needed. If I could give 10 stars instead of five I would – that’s what they deserve. Flooring work including blending with old floors is excellent.

Debbie Farmer – April 2021

I love that they stand by their work!

We were looking to replace our hall bathroom floor, master bathroom floor, and revamp our master shower to include a bench seat and niches. Alison was very helpful throughout the beginning stages of the project. Ralph and Derrick came in to do the install and rework the shower. They were very professional and worked quickly. After 4 months, I started having some problems with the caulking on the shower floor. Ralph came by, removed the old caulk and replaced it all within about 30 min. I love that they stand by their work. We will definitely be using them for future flooring projects!

Jenny Harrington – July  2021

THRILLED with the results!!

My wife and I recently hired Flooring Masters for a master bath project and we were THRILLED with the results. Ralph, Allison, Patrick and Derrick were incredibly professional, respectful of the rest of the home as they completed the demo, and we truly enjoyed having them as a part of our home. Their dedication to customer service was apparent from the very beginning stages of planning, all the way through to the completion of the project. With Flooring Masters, you get all the perks of a family business (four person crew, every person is on the same page with what needs to be done) on top of an attention-to-detail that’s remarkable. Not only did we get a beautiful master bath, we had a blast getting to know them and felt super comfortable entrusting our home to Ralph and Allison. We will definitely use Flooring Masters for future projects.

Bret Saxton – February 2021

We are using them for another remodeling project!

Ralph, Alison, Patrick, and Derrick did a wonderful job with our bathroom and laundry room. They were professional, responsive, and had competitive pricing. We are so pleased with their work that we are also using them for another remodeling project!

Allison Cecil – February 2021

The quality of their work was fantastic.

Ralph and Patrick were very kind, respectful, and communicative from the professional estimation system, to the end where they left everything clean and spotless when the job was done. They re-did a botched tile job and the quality of their work was fantastic. We now have a beautiful bathroom shower, and I wouldn’t hesitate to use them again for any tiling or flooring needs!

Claire Devlin – January 2021

Highly recommend!.

Had a new tile floor installed in the entryway of our house. The crew was very professional and courteous. They really strived to make sure the job was done right and that we were satisfied. The end result looked amazing. Highly recommend!

Charles Ammerman – January 2021

2020

Trustworth and very easy to work with!

I can’t recommend them enough! Over the past couple of years they’ve done three bathrooms, finished our basement, and redid our entire kitchen. The work they do is excellent and priced extremely well! On top of that, they’re trustworthy and very easy to work with!

Parker Hall – February 2020

My bathroom looks beautiful!

Flooring Masters were wonderful to work with. I highly recommend them and hope to use them again for another project! They were on time, easy to have in the house and reasonable in their prices. My bathroom looks beautiful!

Rachael Beanblossom – February 2020

Looks perfect!

Alison and crew did a great job removing our kitchen backsplash and adding new. Project was completed in 36 hours and looks perfect! Will use again.

Mason Lingafelter – February 2020

Five stars!

Five stars!

Kurt Thompkins – January 2020

Five stars!

Five stars!

Debbie Thacker – January 2020

Quality

Punctuality, Quality, Responsiveness, Value

Jennifer Kos – January 2020

Enjoyed working with a local company as opposed to a chain.

Tile work is great looking and work quality is excellent. We liked that no changes were made without our approval and anything that came up during our remodel was shared before making a decision. Wish we would have pulled the trigger on bathroom remodel much sooner. It is a great feeling to walk into what was an outdated room, and feel like you’re seeing the “After” pictures of an HGTV project.

We were given the choice to provide the materials, and were even given a list of businesses that would have what we needed. Had a good experience all around and enjoyed working with a local company as opposed to a chain.

Matt M. – January 2020

2019

Five stars!

Five stars!

Lee Bowers – November 2019

Job well done guys!

Ralph and his crew did a excellent job installing our new hardwood floors. They tore out marble foyer and carpet and installed 1,300 sqft 3/4” x 5″ hardwood. The quote detail was very extensive and Ralph sticks to it extremely well. His crew was great to work with and very knowledgeable and show up on time and stay until job is complete. There was no jumping from job to job during my install. Job well done guys!

Eric McCoy – August  2019

Flooring Masters is the place to call for any remodeling job!.

Flooring Masters is the place to call for any remodeling job! They’ve done both my master bathroom (complete tear out and rebuild) and my basement (new flooring, stacked stone tile fireplace and accent walls), and I couldn’t be happier. The crew is professional, but friendly, helped me make decisions with their great advice. I’ll be calling them again when there’s more work to be done. Thanks Ralph and Alison and crew.

Claudine Mears – June  2019

Their tile work is phenomenal and for a price that can’t be beat.

Flooring Masters remodeled my bathroom. They removed and old stand up show and Jacuzzi tub and helped us come up with a floor plan that fit our wants a needs. We now have a large two person walk in shower with rain heads and body jets! Their tile work is phenomenal and for a price that cant be beat.

Andrea Scott – May  2019

I could not have been happier with the price and the high quality of work.

Flooring Masters did a complete renovation of my two bathrooms. I could not have been happier with the price and the high quality of work. The tile work was beautiful on the new floors and bath surround. Ralph gave great advice and answered all of my questions that I had throughout this process.

Courtney Baird – May  2019

Quality workmanship all around. We highly recommend Flooring Masters!

Very pleased with our master shower remodel! Our job was originally started by another contractor and it was not going as planned. After halting that work, we found Flooring Masters quite by accident but it was lucky for us! They came in, removed what could not be salvaged and gave us the custom wall niche, beautiful tile work and zero curb master shower that we wanted! The crew, Alison, Derek and Patrick, were on our job when they said they would be! We also had Flooring Masters install the tile for our kitchen backsplash. Alison did a wonderful job. Quality workmanship all around. Highly recommend Flooring Masters….in fact I have to other family members looking to remodel!!

Lisa Wice – April  2019

Awesome job, to perfection!

Flooring Masters partially remodeled our master bathroom recently. They took out our whirlpool tub and replaced it with a beautiful walk-in shower. The tile I chose was beveled edge glass subway tiles. Alison and Patrick did an awesome job cutting and laying the tiles to perfection! They also removed a wall and expanded one walk-in closet to include the space that had been our old shower. We now have a much larger storage area! I am very pleased with the suggestions they made and the work they did!

Karen Pritchard – March  2019

 A dream come true!

We appreciate you and your team making our bathroom so lovely. It’s a dream come true!

Thank you,

Amy & Keith Whitaker – January 2019

2018

Awesome work.

Awesome work for a reasonable price.

Karen Reynolds – November  2018

Jobs were handled professionally and done to our satisfaction.

We’ve hired Ralph Severson and his crew to do two complete bathroom renovations and a renovation of the finished part of our basement. Both jobs were handled professionally and done to our satisfaction. We’ve been greatly pleased by the crew’s work and wouldn’t hesitate to hire them again or recommend them to you!

Jonna Lilly – October  2018

Accepting the bid was the best decision I made on my project.

The Flooring Masters bid was so much lower than their competitors’ I was concerned, but accepting the bid was the best decision I made on my project. Flooring Masters is a small operation but staffed with very good people, and Ralph is really good to work with: open to suggestions, creative in solving problems, and committed to quality. I would unhesitatingly hire them again whenever I had another house project.

Atherton Harris – September  2018

The quality and quanity of their daily output exceeded our expectations.

Flooring Masters installed engineered hardwood floors in our living room, dining room and kitchen. They showed up as scheduled – worked diligently and cleaned up at the end of each day. The quality and quantity of their daily output exceeded our expectations. The job turned out better than we hoped . I would recommend Flooring Masters without reservation.

Jess Bowling – August  2018

Completed in the time promised and on budget

We had a wonderful experience with Flooring Masters. From helping us select flooring that fit our needs, to expert installation, the team at Flooring Masters we’re professional, helpful and friendly. The job was completed in the time promised and on budget. I would highly recommend.

Beth Haendiges – July  2018

Job well done!

Ralph and his crew tore out 1300 sq ft of tile and carpet for us and laid new hardwood floors. They have a very knowledgeable team and came on time every single day until complete. Can’t say enough about his team. We really liked how Ralph provides his quote. Very detailed and no surprises. Job well done and would not hesitate to refer them to my closest friends and family.

Eric M Kirk – February  2018

Big thank you!

Flooring Masters remodeled our bathroom in a timely manner! Big thank you to the good people at Flooring Masters!

Blake Blackburns – January  2018

Wood floor looks perfect!

Flooring Masters did a great job on my 2nd floor in my house the wood floor looks perfect!

Peter Konig – January  2018

2017

Everything turned out beautiful

I had them remodel a master bath and build a custom shower, everything turned out beautifully and at a great price. I would highly recommend them.

David Matthews – July 2017

We are very happy with their work.

They did a really good job on our bathroom we are very happy with their work.

Christa S. – July 2017

Amazing job!!!

Hey Ralph, hope all is well. Really enjoying the tile in the kitchen!! Amazing job!!! I think everyone did a great job and it looks amazing! Alison was wonderful to work with! I also appreciate the little extra things you guys did! Thanks!!!

April Mitchell. – March 2017

I love the floors!

Thanks again, Ralph. You guys did an incredible job. I love the floors!

Kathy Phillips. – March 2017

Flooring Masters
& Professional Remodelers
thumbtack rating

2015

Ralph and his team are wonderful to work with.

Flooring Masters did my master bathroom remodel and we could not be more pleased. First, he was easy to work with and made the process seamless. Also I have hired many contractors over the years and Ralph and his subs were the first that ever arrived exactly when they said they would. Most noteworthy Ralph and his team are wonderful to work with. Plus, I ended up with a dream bathroom.

Caroline Hooe – December 2015

We could not have been more pleased.

Consequently We could not have been more pleased with Flooring Masters. As they were careful, efficient, personable, very clear regarding pricing and work, and thoroughly professional.

JoAnne Dale – December 2015

Totally trusted them in our home while we were away.

Did the job in a timely manner, very pleasant to work with and totally trusted them in our home while we were away. Highly recommend them to anyone

Jane Elzy – November 2015

On time. Reasonable cost.

The floor tiles turned out much better that I expected! The job was done on time and at a reasonable cost.

Valerie C. – November 2015

Done right the first time, every time!

We had Flooring Master to do about everything in our home. You may ask why, it’s because it is done right the first time, every time! It always looks great when it is done.

Troy Ried – November 2015

Looks Great!

Thanks for the hard work. The bathroom looks great!

Kelly Kaiser – October 2015

My wife and I are very pleased

First of all Ralph and his associates first of all should be commended for their tireless work during somewhat days of very hot, humid days along with sudden extreme downpours. Also they managed to remodel my master bath in a timely and efficient manner. While Ralph was very knowledgeable, instructive, helpful and friendly during his experience with my wife and me. Also During the course of his labor there were times when myself or my wife would show concern, or just ignorance, of things that he was doing.

Since I consider myself a pretty good DIYer, and there were some times that Ralph would stop and sufficiently explain to me things that he was doing upon my inquiring. Yet Ralph was patient with myself and my wife when we didn’t quite have things he needed at the proper time and he was very patient when we made decisions on grout color then after getting about a fourth of the floor grouted, we changed our minds and selected another color instead.

Consequently this created extra work for Ralph, but he took it in stride and performed the task. Therefore My wife and I are very pleased with the final outcome of Ralph’s and his associates’ labor. They finished the job in a timely manner and were very efficient. I would recommend Ralph Severson and associates to all my friends.

Ric Hadley – August 2015

We will be recommending them to our friends and family.

First of all Ralph and his team did a great job on multiple projects over the course of several weeks in our home. Ralph worked with us throughout the project to meet the requirements we desired and provided valuable help and advice throughout the design process. He was also fair and transparent on the few occasions unexpected challenges arose. Overall we are pleased with the outcome of the projects, and will be recommending them to our friends and family.

Robert Barker – July 2015

I would hire them again

Since We contracted with Flooring Masters to remodel our master bath, hardwood floors in the master bedroom and lay a cork floor in our kitchen this year. So We signed the contract and bought the materials and Flooring Masters completed the construction within the time frame and budget. And They did an excellent job and cleaned all the areas where they worked. I would hire them again and would recommend Flooring Masters.

Bob Watterson – June 2015

2014

Ralph made the whole process easy

His prices were reasonable, he is extremely honest and he and his crew are true professionals! They installed new hardwood flooring throughout the main living space, tiled the kitchen backsplash and three bathroom floors and installed wainscoting in one bathroom. The finished work is superior and we could not be happier. They were wonderful to work with from start to finish and I would not hesitate to recommend Flooring Masters & Professional Remodelers to anyone in need of their services!

Melanie Beebe – November 2014

10/10 with design ideas and quality of work!

Almost This was the second time we have utilized Flooring Masters & Professional Remodelers and plan on using again in the near future. Since Their work has been a 10/10 with design ideas and quality of work! Much as they have assisted in bringing my ideas to life and making my home into a showcase. Would definitely highly recommend this company!

Danny & Sandra Proctor – November 2014

Flooring Masters & Professional Remodelers name aptly describes this company

Firstly They installed our hardwood floors blending them seamlessly with existing floors that were adjacent. Also They were on time, professional, cleaned up after themselves and followed up promptly when we wanted an area to be caulked. In addition, they have also installed tile in our entry way, which is beautiful and well done. Yet We have had a history of the previous floors popping loose but this installation is perfect and was done with all of the proper preparation. But Over-all they are a 10+ and we are working on a bathroom remodel with them next. Most noteworthy Highly recommend this company.

Debra Farmer – November 2014

Very professional and very pleasant to work with

Flooring Masters & Professional Remodelers, Inc., I would recommend very highly! I contracted them to do a tiling job. They were very professional and finished the job on time and very agreeable without any complaints with any changes that I might add. It took a total of about two weeks, they made it as pleasant as possible when remodeling.  Very Professional and very pleasant to work with and they cleaned up all the mess.

It was, once again, a pleasure working with Ralph Severson and his professional team.

Geneva Wilkins – October 2014

My wife and I are very happy with their work

Flooring Masters installed mosaic tile on our kitchen backsplash. I had purchased the mosaic tile, grout and necessary tools to do the job myself.  However, not having the prior experience of installing tile anywhere in the house, I thought it would be wiser to have someone with experience perform the task (to my wife’s relief, I might add).  Ralph Severson, the owner of the company, was great to work with.  He gave us the best price and we only had to wait two days before he came and did the work.  He and his daughter completed the task in one evening, and did a beautiful job.  My wife and I are very happy with their work.  Mr. Severson is very professional and personable.  We would most definitely use him again.

John Murphy – October 2014

The job was completed on budget and on time

We hired Flooring Masters to install 18″ limestone tile in our front Fourier. We could not be happier with the results. Each phase of the project was meticulously completed including the demo, prep, installation, finishing, and clean up. The job was completed on budget and on time. We had some specific requests that were also satisfied including installation without the use of spacers for a cleaner look. I was concerned that I did not order enough material from a 3rd party to complete the job. Flooring Masters was able to complete the project with one tile remaining, optimizing material cost. We are looking forward to working with Flooring Masters on our bathroom remodel in the future.

Mark Doyle – August 2014

Meticulous. Efficient. Good value

Ralph is a true craftsman. Meticulous. Efficient. Good value. We could not be happier with our new limestone floor. All aspects of the project were completed as described, on time and on budget. I highly recommend Ralph and we will be using him again in the future.

Mark D. – July 2014

Call him, you will be glad you made the telephone call!

Ralph installed a hardwood floor at the end of stairs landing. He is very professional, prompt, courteous, and takes the time to listen to your questions. I recommend his services and will use Ralph in the future. Call him, you will be glad you made the telephone call! Ralph installed a hardwood floor at the end of stairs landing. He is very professional, prompt, courteous, and takes the time to listen to your questions. I recommend his services and will use Ralph in the future. Call him, you will be glad you made the telephone call!

Lori L. – May 2014

Always performs above my expectations

I have had two different homes remodeled. I have always called upon Ralph knowing his expertise and tremendous workmanship will add remarkable appeal to any task. He always performs above my expectations in tasks from flooring to building a deck. I would highly recommend him to anyone.

Shiela Haley. – April 2014

A quality, professional company.

Flooring Masters is a quality, professional company. From the time of my estimate to the completion of 1000 square feet of Saltillo tile, Ralph and his crew were on time, professional and much attention paid to detail. I cannot say enough how happy my husband and I are with the work we had done. I will recommend Flooring Masters and after seeing my floor, my mother is using Ralph to lay wood in her home.

Laura S. – April 2014

Beautiful work!!

I had several rooms retiled a few months ago – 2 bathrooms and the kitchen. This company was very professional and completed the work in excellent time. I have a difficult work schedule and they were more than willing to accommodate my needs. I am totally thrilled with the work they completed. My floors are amazing! I’ve had many compliments on them from friends and family. I would highly recommend using Flooring Master to anyone!

Geneva Wilkins – March 2014

Five Stars

Ralph was very professional. Competed the project in a timely manner to limit the impact to my life and my home. He offered itemized breakdown of material, labor, etc.

He offered ideas on ways to make the project look better and ways to save money.

Five Stars

Jason P. – February 2014

Beautiful job!

Enclosed is an extra $100. Thanks for the beautiful job on my bathroom – Love it!

Mary Ann Grose – January 2014

2013

Ralph Severson is a true professional

He was always on time and completely prepared to work the designated plan. He was very good to “work with”, and most willing to make whatever adjustments and additions to the original plan that we requested. His work ethic is focused on customer satisfaction and a superior job performance; which he most definitely supplied. His associates are obviously well-versed in Ralph’s delivery of a superior job, and they are also a pleasure to work with. All work was completed on time, and the mess and confusion (associated with any remodeling) was kept to a minimum. If we had another floor or tile job to do, we would surely ask Ralph to do it. We are so pleased with the job he did for us.

Judy & Lynn Oates – November 2013

Came on time and completed work quickly

Ralph and his helper installed tile flooring and tile in the tub surround. Very responsive. Came on time and completed work quickly. We added things to the original estimate and ended up changing tile. Ralph even gave us the name of a local flooring wholesaler where we got his discounted pricing. Everything looks beautiful.

Antonia Geiger – October 2013

Work was outstanding!

We did not know any flooring remodelers in the area. We found Ralph Severson on Thumbtack. Not only did he give us a reasonable price, his work was outstanding! I would recommend him if you need any type of remodeling.

Phil L. – April 2013

Workmanship is outstanding!

Very professional and the workmanship is outstanding! I will call for Ralph to do all tile work in the future and my wife and I have referred him to all our friends.

David D. – April 2013

It looks great!

We used Ralph to tile our front porch. He came on Sunday, which fit our schedule, and did the whole job in the rain. He set up a pop-up tent to shield him from the rain. It covered the part that he was working on, but he was soaked. He finished the job in less time than than I anticipated, and it looks great. WE hope to have him do our back porch in the future.

Shelly Durbin – April 2013

I can’t say enough positive things about our experience with Flooring Masters

From the timely quote to the last tile, this was a professional experience. The finished floor looks exactly as I envisioned. Ralph and his crew not only spent very long days completing this fairly large project, but they also did their best and completed the job in time for our out-of-town guests. Despite delays in the shipping of my tile that I purchased from Mexico, Ralph worked with me to get the job done in the time frame I needed it. And to top it all off…they clean up their mess!!! I would recommend FM to anyone. After seeing my flooring and how beautiful it turned out, my Mother has a quote for her wood floors from Flooring Masters.

Laura Stethen – April 2013

Workmanship is outstanding

Ralph laid our tile floor and backsplash in our newly remodeled kitchen. His workmanship is outstanding and he is very professional with everything he does. He showed great respect for our home and my wife could not be happier.

David D. – February 2013

Your company has made a pleasant impact on a full 1/3 of our house

Ralph, You did it again. Mylea and I are really pleased with the way our bathroom looks after you and your crew completed the tile work. Even though we have other work to do to make it a finished product, the tile work will be the part that give the room its real definition. No one has seen it but us so we look forward to having friends and family drop by so we can show it off. Your company has made a pleasant impact on a full 1/3 of our house.

Kevin Pangburn – January 2013

2012

We are very satisfied with the work

Ralph did an awesome job. We had a complete bathroom remodel, and Flooring Masters did the entire job. Total demo and remodel, all in 7 days. We are very satisfied with the work and will definitely use them again. We have no problems with recommending them to anyone. Our bathroom turned out better than we expected. Thanks Ralph and Flooring Masters for your professionalism and great ideas.

Lisa Courtney – December 2012

Excellent Service!!!!

I would highly recommend Ralph Severson with Flooring Masters. He tiled my kitchen, laundry room, guest bath and closets which was a large area. He also tiled my back-splash, made recommendations, guided the process and completed the job in a timely fashion.

Gloria Easton – November 2012

Great Service…

Kept job site clean… Very trustworthy…

Joseph B. – October 2012

We get a lot of compliments!

Ralph was very professional and showed up on schedule which was critical for me because I was building a new home. He did tile in 3 bathrooms including a mud-set shower floor which we love. He also installed our hardwood flooring and did a wonderful job, especially the hardwood flush mount registers. We get a lot of compliments!

James Hutchen – October 2012

I would not think about using anyone else for all my home repairs and remodeling

We have owned two homes. Ralph has laid wood flooring, ceramic flooring, carpet, marble flooring, and designed and built a pool deck. I would not think about using anyone else for all my home repairs and remodeling. Recently, Ralph tiled a back splash in my kitchen which looks great! We often use his genius ideas when it comes to decorating and designing. Try your next job with Flooring Masters, you will not be disappointed!!!

Sheila Haley  – September 2012

Great work, courteous crew

and will be our first consideration for our next project!

Jason Stucker – July 2012

I’d hire them again and would recommend highly to others

I was very satisfied with my experience in selecting Flooring Masters for my recent kitchen tile job. They were great at working with me in salvaging what tile and backer board I could still work with due to a sub standard installation job by a previous contractor. The reinstalled floor now looks beautiful thanks to Flooring Masters! They were also great to work with–answered phone calls, scheduled the job within a week, showed up on time, worked efficiently and cleanly. I’d hire them again and would recommend highly to others.

Mary York – July 2012

Great work

Ralph replaced the existing floor in the kitchen and bathroom with ceramic tile and all existing carpeting with hard wood flooring. I found Flooring Masters on-line at the same time a co-worker recommended them.  We did the 1st floor in 2011 and the 2nd floor in 2012.  They do great work. They are organized, clean up well, and are on time. I would highly recommend them.  One thing to be aware of, they do not furnish the flooring, the customer needs to purchase the materials and Ralph’s company does the installation.

Bob Smith – June 2012

2011

I honestly could not be more pleased!

To whom it may concern,

After several meetings with various contractors and individuals who claimed to be “experts” in the remodeling business, I stumbled on Ralph Severson with Flooring Masters. Thru a casual acquaintance, Ralph was suggested. Ralph was punctual when meeting with me for the first time and was on the job every day as planned. I not only needed my current tile floor and shower stall removed and replaced with tile, but also required plumbing rerouted and electrical outlets moved. Ralph had several suggestions that were great and helped achieve the look I wanted. I was impressed with Ralph’s professionalism and knowledge. And I honestly could not be more pleased and would truly recommend Flooring Masters to anyone–and have done so already!

I also want to thank Steve, Ralph’s coworker for the great drywall work he did. What a great team!!

Debra Jenkins – July 2011

The Hindu Temple of Kentucky

Hindu Temple of Kentucky hired Ralph, with Flooring Masters, LLC., twice on two different projects to lay granite tiles and he has accomplished both these jobs to the satisfaction of the Temple. Ralph was hired in 2008 to lay 500 sq. ft. of tiles and in 2011 he was rehired to lay 3200 sq. ft. of tiles. Ralph was very friendly to work with and he understood our needs and addressed them accordingly. He and his crew accomplished both these jobs well ahead of the scheduled date of completion.

Vinay Polepalli, Chair, HTKY Buildings and Grounds Committee – January 2011

2010

Work exceeded my expectations!

Flooring Masters did a wonderful job for us. Ralph was extremely professional and courteous to our family schedule. He did multiple jobs for us in different rooms and I am extremely happy with all of the work. I will definitely use Flooring Masters with my future renovation projects! My kitchen, dining room and bathroom floors turned out better than I had even hoped!!

Ralph was very professional and treated our home with the utmost respect. Another great thing with working with Flooring Masters is that they can do just about anything!!! I was able to take care of a lot of small projects I wanted done with using Flooring Masters, I didn’t have to call 5 different contractors! Thank you Ralph!

Kim Robison – December 2010

Excellent Results

Ralph has done many professional jobs for us in the past. He designed and constructed a deck for our pool . In addition to that, he also designed and constructed a deck for our backyard. He then laid tile, cobblestone, and hardwood floors in our home. Furthermore He is very skilled in all aspects of the jobs he has done. Also His work is excellent. Since He is very trust worthy and honest. Furthermore He will guide and direct you in the most economical means without sacrificing the quality . So I highly recommend Ralph for any flooring of any type as well as various aspects of construction. As He has exceptional ideas and is very creative.

Thank you Ralph.

Mr. and Mrs. Richard Haley – November 2010

To anyone looking for a tile professional, your search is over!

Ralph,

I just wanted to thank you for doing such a wonderful job on our kitchen and laundry room floors and for taking care of our house as if it were your own. Since It is obvious that you take a lot of pride in what you do and it shows in the quality of work you perform.

Firstly To anyone looking for a tile professional, your search is over. Because Working with Ralph is like working with a good friend that just happens to be a phenomenal flooring expert! Also The quality of work is second to none, the prices are reasonable, and Ralph is extremely trustworthy and easy to get along with. Therefore I would be more than happy to refer Ralph to anyone I know.

John Kovatch – September 2010

I Love My Floor!!!

First of all Ralph came highly recommended to me and I would highly recommend him to others! Furthermore He showed up on time, did what he said he would do and cleaned up after himself, was reasonably priced and very pleasant to work with. So Thanks Ralph for a great job.

Anita Curry – 2010

Thanks for the super job on retiling my bathroom floor!

First of all Ralph, thanks for the super job on retiling my bathroom floor!. Since you were right on the schedule set out in your bid and the house was left so clean. So All I had to do was enjoy the new look.

Judy Ferguson – 2010

2009

Thanks Ralph!

Firstly Counter tops look great, the laminate floor beats the heck out of that old vinyl and the tile and that VCT stuff, you put in our utility room is almost soooo much nicer than bare concrete. Thank you, thank you!!

Pat Campbell – 2009

Our preferred tile and wood installer for the past seven years

First of all I would like to take this opportunity to express how satisfied that we have been with all of the services we have received from Flooring Masters. Ralph Severson has been our preferred tile and wood installer for the past seven years. And He has also supervised several remodels for us. Since Ralph presents very fair and concise estimates and follows through on every detail. While continuing to provide prompt service he has always accommodated our schedules. So we have always been treated like a truly valued customer.

Sprigler Properties – 2009

2008

Mr Severson provides awesome service!

So Mr Severson spearheaded our bathroom remodel. Firstly He listened and comprehended our list of wishes and had great suggestions himself, many of which we accepted. Mr Severson took our vision, drew up the plans and made it a reality. Most of all deadlines were met, unforeseen problems were addressed timely and the project was completed ahead of schedule. Now Several months have passed and Mr Severson has always made himself available to answer questions and even came back to caulk a corner in the shower where the grout cracked due to settling – and didn’t charge us a dime. So Mr Severson provides awesome service!

Joan Wysocki – 2008